Hapara is investigating reports of students intermittently showing offline and teachers seeing an error message “Just a minute, we are connecting to student device.”
This is a know issue on the vendor side and Hapara engineers are currently investigating this problem with the highest priority.
To learn more or to follow updates to this issue, please visit the Hapara Outage Update page (linked here).
To receive the latest updates from Hapara on this issue, click the Follow button on the Outage Update page (see below).
Thank you for your understanding as we work with the vendor to resolve this problem.